At pke365, your privacy is not an afterthought — it is built into the platform architecture. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored, and the rights you hold as a pke365 player in Pakistan.
Six core privacy principles that govern how pke365 handles your personal data — before you read the full policy below.
Every piece of data transmitted between your device and the pke365 platform is protected by 256-bit SSL encryption — the same standard used by international banks and financial institutions. Whether you are logging in from Karachi, depositing via JazzCash, or checking your account balance, the connection is always encrypted end-to-end.
pke365 does not sell, rent, or trade your personal data to third-party advertisers or marketing brokers under any circumstances. Your information is used solely to operate your account, process PKR transactions, verify your identity through KYC, and comply with applicable legal and regulatory obligations. That is the full extent of it.
When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, pke365 does not store your full payment credentials on its own servers. Payment processing is handled by certified payment gateways that operate under their own security and compliance frameworks. Only a truncated transaction reference is retained for audit purposes.
Identity documents submitted for KYC verification — including CNIC copies, utility bills, and bank statements — are processed through an encrypted document management system. Access is strictly limited to authorised compliance personnel only. Documents are retained for the minimum period required by applicable regulations and securely destroyed thereafter.
pke365 uses cookies strictly for platform functionality, session management, and aggregate analytics. We do not use tracking cookies for cross-site advertising. You can manage your cookie preferences from within your browser settings at any time. Essential cookies required for the platform to function cannot be disabled without affecting your user experience.
As a pke365 player, you hold clear and actionable rights over your personal data — including the right to access, correct, restrict processing, and request deletion of your information. Requests are handled within 30 days of receipt. You can exercise any of these rights by contacting pke365 support via live chat or by emailing [email protected].
Last Updated: January 2026. This Privacy Policy applies to all personal data collected and processed by pke365 in connection with your use of the platform, including account registration, KYC verification, PKR deposits and withdrawals, gameplay, and customer support interactions. By using pke365, you confirm your acceptance of this policy.
pke365 ("the Platform," "we," "us," or "our") operates the online casino and sports betting website accessible at https://pke365.net. pke365 is the data controller responsible for the personal data you provide or that we collect when you use our services.
This Privacy Policy governs the collection, use, storage, and sharing of personal data relating to all registered players and visitors to the pke365 platform. It applies globally to all users, including players based in Pakistan accessing the platform from cities including Karachi, Lahore, Islamabad, Faisalabad, and elsewhere across the country.
This Privacy Policy should be read alongside the pke365 Terms & Conditions and the Responsible Gaming Policy, both of which form part of your overall agreement with pke365.
pke365 collects personal data across several categories, depending on the nature of your interaction with the platform. The following table summarises the categories of data we collect and the context in which each type arises:
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Registration and KYC verification |
| Contact Data | Email address, residential address, city (e.g., Lahore, Karachi) | Account registration and support |
| Financial Data | JazzCash/EasyPaisa account reference, bank name, transaction history in PKR | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform access and security monitoring |
| Usage Data | Games played, wagers placed, session duration, bet history | Platform use and responsible gaming monitoring |
| Communications Data | Live chat transcripts, support email content, survey responses | Customer support interactions |
| Document Data | CNIC scan, utility bill, bank statement (for KYC) | Identity and address verification |
pke365 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where document-based identity verification incidentally reveals such information as part of a government-issued CNIC or passport — in which case the document is processed solely for identity verification purposes and no further profiling is conducted.
pke365 collects personal data through the following primary channels:
You provide data directly to pke365 when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or participate in a promotional offer. This is the primary source of identity and contact data held by pke365.
When you access the pke365 platform, our servers automatically collect certain technical data, including your IP address, device identifiers, browser type and version, operating system, and session timestamps. This data is collected via server logs and, where applicable, via cookies and similar tracking technologies as described in Section 9 of this policy.
pke365 may receive personal data from third-party sources in specific circumstances, including:
pke365 uses your personal data only for defined, legitimate purposes. We do not use your data for purposes incompatible with those stated at the time of collection. The primary purposes for which pke365 processes personal data are as follows:
Marketing Opt-Out: If you have previously opted in to receiving promotional emails or notifications from pke365 and wish to opt out, you can update your communication preferences from within your account dashboard or contact support. Opting out of marketing communications does not affect transactional account notifications.
pke365 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
pke365 does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
pke365 engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC verification providers, payment gateway operators, cloud hosting providers, cybersecurity firms, and customer support platform vendors. All processors are contractually bound to process data only on pke365's instructions and to maintain security standards consistent with this policy.
pke365 may disclose personal data to government bodies, financial intelligence units, law enforcement agencies, or regulatory authorities where required to do so by applicable law, court order, or regulatory directive. This includes mandatory reporting obligations under AML and CTF frameworks. pke365 will notify you of such disclosures where legally permitted to do so.
Where required by applicable licensing conditions or responsible gaming regulations, pke365 may share self-exclusion status or account restriction data with industry-recognised responsible gaming registers to prevent excluded players from accessing gambling services across multiple platforms.
In the event of a merger, acquisition, or sale of all or part of pke365's business assets, personal data held by the platform may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and given the opportunity to exercise your data rights before the transfer takes effect.
We will never share your data with third-party advertisers, data brokers, or social media platforms for commercial profiling purposes. Any third party that receives your data from pke365 does so only in a capacity directly related to operating your pke365 account.
pke365 operates internationally and may process or store your personal data on servers located outside Pakistan. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that applicable in your home jurisdiction, pke365 ensures that appropriate safeguards are in place prior to the transfer.
These safeguards may include standard contractual clauses approved by recognised data protection authorities, binding corporate rules, or reliance on adequacy decisions. Where transfers occur to service providers in third countries, pke365 conducts a transfer impact assessment to confirm that your data will receive an adequate standard of protection in practice.
Pakistani Players: Your data is processed in compliance with applicable international data protection standards. pke365 does not transfer personal data to jurisdictions known to present elevated risks to data subject rights without implementing the contractual and technical safeguards described above.
pke365 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The following general retention periods apply:
When personal data is no longer required, pke365 ensures it is securely and permanently deleted or anonymised in accordance with industry-standard data destruction procedures.
pke365 uses cookies and similar tracking technologies to deliver and improve the platform experience. The following categories of cookies are used:
pke365 does not use advertising cookies or cross-site tracking technologies. You can manage or delete cookies through your browser's settings at any time. Please note that disabling functional or analytics cookies may affect your pke365 experience but will not prevent you from accessing the core platform.
pke365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, and disclosure. These measures include, but are not limited to:
Your Responsibility: Platform-side security is only one part of keeping your pke365 account safe. You should use a strong, unique password for your pke365 account and never share your login credentials with anyone. If you believe your account has been compromised, contact pke365 support immediately via live chat.
As a pke365 player, you hold the following rights in relation to your personal data. These rights are available to all players regardless of location, including those accessing pke365 from Pakistan. To exercise any of the rights below, contact pke365 support via live chat or by email. Requests are acknowledged within five business days and resolved within 30 calendar days.
Request a copy of all personal data pke365 holds about you, including account data, transaction history, and KYC records.
Request correction of any inaccurate or incomplete personal data held in your pke365 account profile.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that pke365 limit how it uses your personal data while a complaint or accuracy query is being resolved.
Request your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing of your personal data carried out on the basis of pke365's legitimate interests, including direct marketing.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Please note that certain data rights may be limited or overridden by pke365's legal and regulatory obligations — for example, transaction records required for AML compliance cannot be deleted on request during the mandatory retention period.
pke365 strictly prohibits access to its real-money gaming services by individuals under the age of 21. pke365 does not knowingly collect personal data from minors. If pke365 discovers that personal data has been submitted by or on behalf of an individual under the age of 21, that account will be immediately closed, all data associated with that account will be securely deleted (subject only to any mandatory regulatory reporting obligations), and any deposits made will be refunded to the original payment method where possible.
Parents and guardians are encouraged to use parental control software to restrict access to online gambling platforms by minors in the household. If you believe a minor has registered a pke365 account using false age information, please contact pke365 support immediately with relevant details so that the account can be investigated and closed without delay.
pke365 reviews and updates this Privacy Policy periodically to reflect changes in data processing practices, applicable regulations, or platform features. The effective date at the top of this document indicates when the most recent revision was made.
Where an update is material — meaning it significantly affects your rights or the way in which pke365 processes your personal data — pke365 will provide at least seven days' advance notice via a prominent platform notification and/or an email to your registered address. Continued use of the pke365 platform following such notification constitutes your acceptance of the revised Privacy Policy.
For non-material updates — such as corrections of typographical errors or clarifications that do not alter the substance of any provision — changes take effect upon publication without prior notice. It is your responsibility to review this Privacy Policy periodically to remain informed of how pke365 handles your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data pke365 holds about you, please contact the pke365 support team through the following channels:
pke365 is committed to handling all privacy enquiries promptly, professionally, and in full compliance with applicable data protection obligations. Where you are not satisfied with pke365's response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection or supervisory authority in your jurisdiction.
With enterprise-grade encryption, zero data selling, and full PKR transaction security, pke365 is built to keep Pakistani players protected at every step.